New Office Protocols
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, its both safe and comfortable. We want to tell you about the infection control procedures we follow in your practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S Centers for Disease Control and prevention (CDC) and the Occupation Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures we follow in our practice are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office and your temperature will also be taken with a contact free thermometer.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. Please arrive 10 minutes early prior to your scheduled appointment.
We have new Medify MA-25 air purifier and extra oral suction systems, PAX2000. We can now eliminate residual droplets and aerosol particles and sterilize viruses, germs, fluids, and dust created while giving treatment, which can now prevent the virus from cross contamination among patients.
We look forward to seeing you and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at Pasadena Endodontix Office Phone Number 626-304-3636 or request an appointment online.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Younes Safa and Team
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